Shipping and in-store pickup important info

HOLIDAY SHIPPING NOTICE: 

Be sure to place your order by 12/16 4pm PST to receive by 12/24 :)


 

 

📦 Shipping & In-Store Pickup Information

HERZLICH WILLKOMMEN!
We’re thrilled to serve you both online and in-store. Below you’ll find everything you need to know about our shipping practices and pickup options.

 

🕒 In-Store Market & Deli Hours

  • Sunday-Wednesday: 9:00 AM – 8:00 PM

  • Thursday-Saturday: 9:00 AM – 9:00 PM

Holiday Hours:

  • Thanksgiving Day: Closed

  • Christmas Eve: 9:00 AM – 2:00 PM

  • Christmas Day: Closed

  • New Year’s Eve: 9:00 AM – 2:00 PM

  • New Year’s Day: Closed

🚚 Shipping Schedule & Guidelines

To ensure the safe arrival of your order—especially for refrigerated and perishable items—we only ship orders Monday through Wednesday. This policy helps prevent your items from sitting in transit over the weekend.

NOTICE: Refrigerated Items Are Shipped Monday–Wednesday Only

☀️ Warm Weather Shipping Advisory

Attention: If you're ordering refrigerated or chocolate products, we strongly recommend choosing 1-Day Air shipping during warmer months.

As temperatures rise, certain items may be more vulnerable to melting or spoilage. While we package every order with care using insulation and cooling packs, we cannot guarantee the integrity of heat-sensitive products if slower shipping methods are selected.

Recommended Precautions:

  • Choose expedited shipping (1-Day Air) during summer or if you live in a hot climate.

  • Refrigerate or freeze products immediately upon arrival.

  • Avoid leaving packages outside or in direct sunlight.

Please note: Although we take every precaution to protect your order, we are not responsible for damages caused by extreme weather or delayed retrieval of your package.

🛍️ In-Store Pickup

If you’re local, save on shipping and get your order faster by selecting in-store pickup at checkout. You’ll receive an email once your order is ready. please allow at least a 24 hour notice

💬 Questions or Concerns?

Our dedicated customer support team is always happy to assist. Don’t hesitate to contact us if you have any concerns about shipping, packaging, or product care.

Thank you for choosing Germandeli.com—your trusted source for quality European delicacies!